Terms and Condition

Terms and conditions are binding for all purchases

We may accept your Order by issuing a confirmatory e-mail or mobile confirmation of the products specified in your order.

  • Order for Rs 399 and more to avail  Free Delivery Services (In Selected Areas Only View Now)
  • Now make  minimum order (Min Rs 100) with a delivery charge from Rs 20 (In Selected Areas)

DELIVERY SLOTS

Delivery slots are time slots during which you will receive your order.
We currently offer 2 delivery slots every day Excluding Sunday.

  • Morning Slot – 08:30 am to 11:30 am (Cut off time : 10.30am)
  • Evening Slot – 04:30 pm to 06:30 pm (Cut off time : 5pm)
  • Order before 5pm for same day delivery

Current Delivery Places View Now

Only Special deliveries are available on Sundays which is chargeable .

Orders after 5pm will be delivered next day morning.

FISH DELIVERY

Fish delivery is currently available in Morning & Evening Section. Fish prices will change daily .Will confirm the final availability once the order is placed. You can order fish along with other meat ,vegetables etc items..

PRICING AND BILLING

All prices posted on this website are subject to change without notice. The final product cost may vary and the bill will be provided by brands2home during delivery .

MODIFY/ CANCEL ORDER
An order confirmed can be modified or cancelled within One hour from the order by calling our Customer Care at 8281136422. You will not be able to make any changes to your order after an Hour.

PAYMENT

Now you can avail the Cash on Delivery option to buy products from SREESAMA eSTORE. You can also make Cash less payments using Paytm app or Google Pay during delivery.We will be shortly introducing other mode of payments like Debit and Credit cards(VISA / Mastercard) and Sodexo passes.

SHIPPING AND HANDLING

B2H will be delivering products to you.  Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Kindly ensure that all the items are delivered by B2H according to the order and Invoice generated by SREESAMA CONSULTING. Complains after that will not be entertained.

RETURN OF GOODS

Return of goods will be entertained under proper reasons. Our delivery personnel will take back the items that had problems and adjust the payment accordingly. At the time of delivery, we encourage our customers to check the shipment and to ensure prompt delivery of all products you ordered.

CUSTOMER CARE
Our customer service team is available throughout the week, all seven days from 8 am to 9 pm. They can be reached at 8281136422 or via email at support@sreesama.com
We at B2H would love to hear from you about your shopping experience with us. Do provide feedback, positive or negative to help us serve you better.